You’re all set for movie night. Snacks? Check. Cozy blanket? Check. Netflix? Uh-oh, it’s crashing… again! If you’re using a Roku device and Netflix keeps crashing, don’t worry — you’re not alone.
Let’s walk through some simple (and even fun!) ways to fix it. You’ll be back to binge-watching in no time. 🍿
Why Does Netflix Keep Crashing on Roku?
There are a few reasons why Netflix might throw a tantrum and shut down:
- App is outdated
- Roku needs a reboot
- Internet is acting up
- Temporary bugs or glitches
Think of it like this — just like you need a nap when you’re tired, your app or device might just need a little refreshing.
First, Try the Easy Stuff
Let’s start with the basics before diving deeper.
1. Restart Your Roku
Sometimes, all your Roku needs is a fresh start. Here’s how:
- Press the Home button on your Roku remote.
- Go to Settings → System → System Restart.
- Click Restart.
Give it a minute. Then try launching Netflix again.

2. Check Your Internet Connection
If your Wi-Fi is crawling like a sleepy turtle, Netflix might crash from frustration. To check:
- Go to Settings → Network → Check Connection.
- Make sure your Roku is getting a strong signal.
If not, try moving your router closer or restarting it.
3. Update the Netflix App
Using an old version of Netflix? That could be the problem.
To update:
- Highlight the Netflix app on the Roku home screen.
- Press the * (star) button on your remote.
- Select Check for updates.
Let Roku do its thing. Once updated, open Netflix again and test it out!
Still Crashing? Try These Next-Level Fixes
4. Remove and Reinstall Netflix
Sometimes deleting and reinstalling the app clears the bugs. Here’s how:
- Highlight Netflix on the home screen.
- Press the * button and choose Remove Channel.
- Restart your Roku (very important!).
- Reinstall Netflix from the Roku Channel Store.
Think of it as spring cleaning for your streaming life.
5. Update Your Roku Software
Old software can be a troublemaker. Updating Roku might solve the issue.
- Go to Settings → System → System Update.
- Select Check Now.
If there’s an update, install it and reboot the device.

6. Reduce Background Apps
Believe it or not, running too many streaming apps at once can steal Roku’s energy. Close what you’re not using to free up memory.
Better performance = fewer crashes. It’s science! 🧪
What If Nothing Works?
Still no luck? There are two last things you can try:
- Factory Reset Your Roku – This is a nuclear option. It erases everything, so use it only if nothing else works.
- Contact Roku or Netflix Support – Sometimes it’s not you, it’s them.
Pro Tips to Keep Netflix Happy
- Keep your apps and Roku up to date.
- Restart Roku every couple of days.
- Don’t overload your Roku with too many channels.
- Use a strong and stable Wi-Fi connection.
These simple habits can keep streaming smooth and glitch-free. Think of them as “Roku hygiene.”

Now Back to the Show!
You did it! Whether it was a quick fix or a full-on reinstall, your Netflix should be back in action.
So hit play, dive into your favorite shows, and enjoy a crash-free experience. 🎬
Happy streaming!